BAES WITH BENEFITS: Frequently Asked Questions

Topics
  • Sign Up
  • Your Points
  • Sharing
  • Bonus Points
  • Referrals
Questions
  • How do I sign up?
  • Do I need an account to get points?
  • What happens if I spend something but don’t have an account?
  • How do I spend my points?
  • What can I spend my points on?
  • How do I earn points?
  • Can I use a promo with my points?
  • Will I receive points on orders I make with a discount code?
  • How can I share on social media?
  • How many times can I share on social media?
  • How do I earn bonus points?
  • What happens when I refer a friend?
  • What happens if my friend returns their order?
Answer
  • You need to have a registered Public Desire account to start earning so head here to register now.
  • Yes, bae. In order to earn and spend your points you will need a registered Public Desire account with a confirmed email address.
  • Unless you sign up, we can’t keep track of your earnings. You’ll need an account to earn and spend.
  • When you’re logged in and you get to checkout, your available points will appear on the checkout page. There you’ll be able to use the slider to decide how many points you want to spend on your purchase.
  • You can spend your points on full price items only, but they can be earned from all purchased products.
  • Every time you make an order from Public Desire, you'll earn points. You can earn extra points, too. Just for signing up to Baes with Benefits we'll add some points to your account, but you can also share on social and refer friends to make sure you're earning bonus points. Check here for all the ways to earn.
  • If you spend points on an order, you will not be able to redeem an additional discount code.
  • You will receive 2 points per £1/$1 spent on site, if you use a discount code you will receive points on the total amount spent.
  • There are loads of ways to share! You can share the item you purchased from your order success page to earn points as well as sharing your fave items on the site or from your wish list with friends! You can even earn points if you click the social icons on our product pages and give us a follow, like or pin! Check here for more info.
  • You can share as much as you like but we can only award points for 5 social shares in one day. But don’t worry, this isn’t capped forever and will be refreshed.
  • Bonus points are treats for our loyal baes. We'll treat you to bonus points when you spend over $80, $100 or $125, when it's your birthday and once you've made 5 and 10 orders - not that you needed another reason to shop! Check our loyalty page for more info.
  • If you refer a friend and they sign up to get benefits, you will receive points when they make their first order and 5% of the points they make on every order after that! We like to reward our loyal Baes!
  • If your referral returns their order, unfortunately we will have to claim the points that you earned from their purchase. But don’t worry, you will still get points for their future orders and from all your other referrals!


If you need any further assistance please email [email protected]

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