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UK RETURNS

You may return any item within 60 days of receipt for a full refund provided the item is in its original, unused condition. Faulty items can be returned within six months of purchase.

Royal Mail returns will cost you £1.99 and this will be deducted from your refund.

To return an item, simply follow the steps below.

Repackage the item in the original box and packaging. Print the label using the link below.  Take your parcel to any Post Office counter and obtain proof of postage. Please do not post the package through the post box as you will need the Post Office receipt.

If you would like to print the return label, please use the link below.  

https://www.royalmail.com/track-my-return/create/491

Please allow up to 5 working days for your return to be processed.

Please retain a receipt / proof of postage from your local post office and email the tracking number to us.

*Please note any items in the sale section are considered final sale and will not be accepted for return unless faulty. Any faulty items can be returned within six months of purchase.

International Returns

You can return any items within 60 days of receipt, if the item is in its original, unused condition.

Simply return to the address below, unfortunately returns will be made at your own cost.

Public Desire
Studio House
40 Invar Road
Swinton
Manchester
M27 9HF
United Kingdom

Please allow up to 5 working days for your return to be processed.

Please retain a receipt / proof of postage from your local post office and email the tracking number to us.

*Please note any items in the sale section are considered final sale and will not be accepted for return unless faulty. Any faulty items can be returned within six months of purchase.

CHRISTMAS RETURNS

We have extended our returns policy to 60 days to enable you to purchase your Christmas gifts ahead and return them, if required, in the new year.