Returns

CHRISTMAS RETURNS POLICY

Buy now for Christmas, return next year!

We've extended our Returns Policy for Christmas 2018. Any orders placed from 01 November 2018 - 24 December 2018 can be returned up until 31 January 2019

Please retain a receipt / proof of postage from your local post office and email the tracking number to us.

FREE UK RETURNS

We offer a no hassle, simple and free returns service for all UK orders!

You may return any item within 28 days of receipt for a full refund provided the item is in its original, unused condition.

To return an item, simply follow the steps below.

  1. Repackage the item in the original box and packaging.
  2. Peel off the Royal Mail returns label from the returns note and attach it to the front of your parcel ensuring any original delivery labels are covered.
  3. Take your parcel to any Post Office counter and obtain proof of postage. Please do not post the package through the post box as you will need the Post Office receipt.

Please allow up to 5 working days for your return to be processed.

Please retain a receipt / proof of postage from your local post office and email the tracking number to us.

USA Returns

You can return any items within 28 days of receipt, if the item is in its original, unused condition.

Simply return to the address below, unfortunately returns will be made at your own cost.

Public Desire/wnDirect – returns c/o
Zipx Package Service
Dept # 97 8401 NW 17 Street
Doral, Florida 33191
United States

 

Please allow up to 10 working days for your return to be processed.

Please retain a receipt / proof of postage from your local post office and email the tracking number to us.

International Returns

You can return any items within 28 days of receipt, if the item is in its original, unused condition.

Simply return to the address below, unfortunately returns will be made at your own cost.

Public Desire
Studio House
40 Invar Road
Swinton
Manchester
M27 9HF
United Kingdom

Please allow up to 5 working days for your return to be processed.

Please retain a receipt / proof of postage from your local post office and email the tracking number to us.

*Please note any items in the sale section are considered final sale and will not be accepted for return unless faulty. Any faulty items can be returned within six months of purchase.

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